Work in Retail
An introduction to Retail/Customer Service is a 24 hour course, delivered over four weeks that combines essential theory with fun practical exercises to ensure you get the most out of your training.
- Introduction to the Retail Industry
- Personal Appearance
- Non-verbal communication
- Approaching customers
- Maximising sales opportunities
- Cash handling and EFTPOS
- Work safety in the Retail Industry
(Upon successful completion students will receive nationally accredited statement of attainment.)
Safety in the Workplace
Safety in the Workplace is a four hour introductory course designed to equip a participant to:
- Effectively recognise potential hazards
- Maintain a safe working environment
- Report them to the appropriate person within the workplace
- Observe basic safety and emergency procedures